DUTIES & RESPONSIBILITIES

·        Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy;

·        Performing daily pre-trip and post-trip vehicle inspections;

·        Performing minor maintenance tasks on the vehicles when necessary; fueling the vehicles;

·        Ensuring that periodic scheduled vehicle maintenance is completed and reported;

·        Documenting customer usage; preparing trip reports;

·        Preparing accident and incident reports as necessary;

·        Assisting passengers and handicapped customers in and out of the vehicle; Providing safety briefing to customers;

·        Providing other services as requested by management when not engaged in transportation service.

ESSENTIAL DUTIES

·        Operates assigned vehicle in a safe and courteous manner;

·        Maintains defensive driving;

·        Provides a communication link between customers and staff,

·        Assists passengers, including handicapped, in and out of the vehicle;

·        Operates ramps, lifts and securement devices as needed;

·        Reads and interprets maps and driving directions to plan the most efficient route service for customers, and reads and interprets road signs in English;

·        Presents safety briefing to passengers prior to each trip departure;

·        Keeps the assigned vehicle(s) clean inside and outside;

·        Maintains accurate, up-to-date records on trip sheets, customer transportation forms, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management;

·        Performs minor maintenance tasks on assigned vehicle(s) as required;

·        Fuels the assigned vehicle(s);

·        Coordinates the schedule for major or periodic vehicle maintenance with management and staff to minimize service interruptions;

·        Responds immediately to accident or medical emergencies by notifying emergency response providers, and rendering First Aid until emergency personnel arrive;

·        Provides customers with peer counseling;

OTHER IMPORTANT DUTIES:

Performs such other duties as may be required.